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About us
At Tru Trucking, we hold our drivers to the highest standards of professionalism, safety, and efficiency.
When you join our team, you become an integral part of our mission to deliver excellence on the road. Here's what we expect from our drivers while on the job:
Safety First
At Tru Trucking, we hold our drivers to the highest standards of professionalism, safety, and efficiency.
When you join our team, you become an integral part of our mission to deliver excellence on the road. Here's what we expect from our drivers while on the job:
Timely Deliveries
We understand the importance of meeting deadlines for our clients. Our drivers are entrusted with the responsibility of ensuring on-time deliveries, planning routes efficiently, and communicating any delays promptly to our dispatch team.
Professionalism
Our drivers are the face of our company, and we take great pride in maintaining a positive reputation in the industry. We expect our drivers to exhibit professionalism in their interactions with clients, fellow drivers, and other stakeholders. This includes maintaining a clean and well-presented appearance, communicating courteously, and representing our company values at all times.
Customer Service
Exceptional customer service is at the heart of what we do. Our drivers are ambassadors of our commitment to customer satisfaction. They are expected to handle inquiries and concerns from clients with professionalism, address any issues promptly, and ensure a positive experience throughout the delivery process.
Adaptability
The nature of the trucking industry requires flexibility and adaptability. Our drivers should be prepared to navigate diverse road conditions, weather challenges, and unexpected situations with composure and resourcefulness. Flexibility in scheduling and willingness to accommodate changes are also valued traits.
Documentation and Compliance
Accurate record-keeping and compliance with regulatory requirements are essential aspects of the job. Our drivers are expected to maintain thorough documentation of their activities, including hours of service logs, fuel receipts, and delivery paperwork, ensuring full compliance with state and federal regulations.
Continuous Improvement
We believe in fostering a culture of continuous learning and improvement. Our drivers are encouraged to actively seek opportunities for professional development, stay updated on industry trends and best practices, and provide valuable feedback to help us enhance our operations.
By upholding these expectations, our drivers play a crucial role in the success of Tru Trucking, driving us towards our goal of being the premier provider of transportation solutions.
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